Data Protection Declaration

In Compliance with Our Duty to Inform You

Protecting your personal data is a top priority for us. Accordingly, we process your data in strict compliance with legal regulations (DSGVO, DSG, TKG 2003). This Data Protection Declaration provides you with information about the most important aspects of data processing in conjunction with our website.

Contact with Us

If you contact us via a form on our website or via e-mail, then the data you input will be stored to memory for up to six months in order to process your query and, if need be, to reply to follow-up queries. These data will not be divulged to others without your consent.


Our website uses so-called cookies, small packets of information that are deposited on your device with the help of your browser.

We use cookies in order to make our offerings more user-friendly. Some cookies remain stored to memory on your device until you delete them. They enable us to recognize your browser the next time you visit our website.

If you have reservations about receiving cookies, then you can set your browser to inform you of a cookie being sent to you, so that you can accept or reject it, as you wish.

Deactivating cookies can impair the performance of our website’s features.

Web Analysis

Our website uses functions of the MATOMO web analytics application. All data are immediately pseudonymized and saved to memory on our servers in Austria. These data are not personalized; thus, it’s impossible for us to ascertain which user accessed what data. These data are not transferred to third (non-European) countries.

You can prevent this by setting your browser to not save cookies.

The data processing is done in compliance with the legal provisions of § 96 Abs 3 TKG and of Art 6 Abs 1 lit a (Consent) and/or f (Legitimate Interest) of the DSGVO.

Our matter of concern in the context of the DSGVO (Legitimate Interest) is to optimize our offerings and our online presence.

We respect your Do Not Track settings.


You have the option of subscribing to our newsletter via our website. To do so, we need your e-mail address and your declaration of consent to receiving our newsletter.

In order to deliver targeted information to you, we also gather and process information you voluntarily provide about your areas of interest, title, institution, street, postal/Zip code, city and country. As soon as you register to receive our newsletter, we send you an e-mail containing a link to confirm your registration.

You can cancel your newsletter subscription at any time. To do so, click on the Unsubscribe link to be found in any issue of the newsletter and follow your browser’s instructions. Or, if you wish, you can cancel by sending an e-mail to We will then immediately delete any data gathered in conjunction with your newsletter subscription.

Video Surveillance

Certain limited and clearly designated areas of Ars Electronica’s business premises are under video surveillance.

This measure is for the organization’s own protection (safeguarding the property of the organization and of its employees), for the purpose carrying out its corporate responsibilities (e.g. to provide for traffic safety and in compliance with contractual provisions with respect to its customers), as well as for the purpose of prevention, containment and prosecution of criminally relevant conduct to the extent that this is within Ars Electronica’s legal purview. Video surveillance recordings are screened and evaluated only in connection with incidents related to the above-mentioned purposes.

The legal basis for making these video recordings is Ars Electronica’s legitimate interest in protecting its property and complying with its legal obligations.

Generally, data are stored for 72 hours; in the case of an incident, for the duration of the legal proceedings that result from it.

While these surveillance videos are being shot, the location and time-of-day of the recordings, the image data, the identity (if distinguishable) and role of the persons whose images were captured (e.g. perpetrator, witness, victim) are registered and processed.

The data will not be forwarded to recipients who use this data for their own benefit. Provided that there is a corresponding legal obligation to do so, the data will, at most, be provided to government agencies and/or courts with jurisdiction over the particular matter (to obtain evidence in criminal or civil proceedings), public safety agencies (for policing purposes), witnesses, victims (in conjunction with the assertion of their claims), insurers (solely for the purpose of processing insurance claims), attorneys, government agencies and other authorities for the purpose of law enforcement.

There is no provision for turning over this data to recipients in a third country or to an international organization. No automated decision-making (profiling) is done. Making data available to the individuals captured on such videos is neither contractually nor legally mandatory, and there is also no obligation to do so.

We draw your attention to the fact that there exists no right to data portability.

Your Rights

You have the following basic rights: information, correction, deletion, restriction, data portability, revocation, and objection. To exercise these rights, please click here:

If you believe that processing your data violates your right to data protection, or that your entitlement to data protection has been violated in some other way, you can contact the appropriate federal regulatory agency. In Austria, this is the Datenschutzbehörde [data protection authority].

How to contact us:

Ars Electronica Linz GmbH & Co KG
Ars-Electronica-Straße 1, 4040 Linz, Austria
Phone: +43.732.7272-0
FAX: +43.732.7272-2